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Jobs or company...

Internship Front Office - Tune Hotel KLIA2

RM 1,000 - RM 1,000 / Per Mon

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

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As a Hospitality Intern you will have the unique opportunity to rotate between three crucial departments: Housekeeping and Front Office and F&B operation . This internship program is designed to give you a holistic understanding of the hotel operations and a well-rounded experience in the field of hospitality.

Front Office Executive Intern Responsibilities:

  • Guest Check-In/Check-Out: Learn and participate in the guest check-in and check-out procedures, including reservations and payment processing.
  • Customer Service: Provide excellent customer service by assisting guests with inquiries, requests, and information.
  • Reservation Management: Assist in managing room reservations, cancellations, and room assignment procedures.
  • Guest Relations: Handle guest complaints or concerns effectively and professionally, seeking solutions to ensure guest satisfaction.
  • Administrative Support: Assist in administrative tasks such as data entry, filing, and maintaining guest records.
  • Revenue Optimization: Gain insights into revenue management and pricing strategies.

F&B operations:

  • Assist in daily operation: Help with day-to-day tasks in the restaurant assign by the superior.
  • Customer Service
  • Ordering and Inventory : Manage inventory and assist in ordering supplies.
  • Event Support: Assist in planning and executing special event
  • Quality control :Ensure food and service meet quality standards.
  • Understanding and adhering to health and safety regulations in the F&B industry.
  • Assisting with financial tasks, such as processing payments, and managing receipts.

Requirements:

  • Currently enrolled in a hospitality or related degree program.
  • Strong interpersonal and communication skills.
  • Customer service-oriented mindset.
  • Attention to detail and strong organizational skills.
  • Ability to work in a fast-paced environment.
  • Flexibility to work various shifts, including weekends and holidays.

Benefits:

  • Hands-on experience in key departments of the hospitality industry.
  • Mentorship and guidance from experienced professionals.
  • Exposure to real-world challenges and problem-solving.
  • Networking opportunities within the hospitality sector.
  • Allowance : RM 1000

Job Type: Internship
Contract length: 4-6 months

Pay: RM1,000.00 per month

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay
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