Inside Sales Coordinator

Salary undisclosed

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Handle customer enquiry and customer leads while coordinating with Sales team on quotes and opportunity conversion.
Customer Order Processing from order receipt till invoicing, and timely deliveries and accounts receivable.
Coordination with Cross Functional Team - Supply Chain, Costing, Fabrication, Production, Warehousing (for material availability), delivery, product samples, marketing materials, on-site service and NPD.
Managing Import/Export Shipments.
Coordination with Customer, Sales and Finance Team for timely collection of payments.
CRM (salesforce) and ERP Management for leads, quotes, order processing, invoicing and case management.
SOP adherence on customer master creation, price update, credit deviation and resolving customer feedback.
Inside Sales Coordination for achieving deliverables on sales targets, On-Time Deliveries and Accounts receivable.
Customer Correspondence and Internal Team Communication timely and in an efficient manner.
Upkeep of customer and material data.

Bachelor's Degree / Diploma in Business Administration, Engineering or related field preferred.
3 years experience in a manufacturing company with strong experience in Order Processing and fulfilment and customer service.
Proficiency in English and a local language preferable.
Proficiency in MS Office and ERP systems on Customer Order Management.
Good Communication and Interpersonal Skills to handle customer and sales team correspondences.
Customer centricity to meet service levels and achieve business performance goals.
Willingness to learn and adaptive for efficient sales coordination and customer service.
Good multi-tasking skills with time management and effective listening skills.
Ability to work efficiently and independently in fast-paced environment.
Self-driven and able to adapt to change.
Able to collaborate and be a team player.