Travel Customer Service - Mandarin Speaker [Dec Intake]
RM 3,500 - RM 4,500 / Per Mon
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- Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
- Maintain good communication and cooperation with relevant departments
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA.
- Must be able to converse fluently using Cantonese, Mandarin and English
- Must be able to read and write traditional & simplified Mandarin word, and English
- Education: SPM, UEC, O-level or; and above
- Welcome to apply without work experience
- Fresh graduates are also encouraged to apply
- 24/7 shift system (5 days a week, 9 hours a day)
- KPI incentives
- Transportation allowance
- 14 days AL; 14 days ML, 60 days Hospitalization leave
- EPF, SOCSO
- Health and life insurance
- Medical Claim
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