Customer Service Executive
RM 2,200 - RM 3,000 / month
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Job Responsibilities:
- Build and maintain good relationship with customer.
- Handle & advice customer on shipping rate inquiry.
- Perform electronic receiving using- in house receiving and documentation system (FMS)
- Ensure complete shipping documents in accordance with started procedures and comply to relevant authority/ custom ruling and regulations.
- Liaise with customer and generate shipping consignment note.
- Verify shipping term.
- Assist with preparation of cash bill.
- Follow up on payment collection for cashbill & credit invoices
- Assist with entering cargo dimensions and weight.
- Assist with issuing of goods receiving notes
- Handle Cargo Dispute with customer
- Perform other assign duties as required.
Job Types: Full-time, Permanent
Pay: RM2,200.00 - RM3,000.00 per month
Benefits:
- Free parking
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Parental leave
Schedule:
- Day shift
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer service: 2 years (Preferred)
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