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Customer Service Executive

RM 2,200 - RM 3,000 / month

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Job Responsibilities:

  • Build and maintain good relationship with customer.
  • Handle & advice customer on shipping rate inquiry.
  • Perform electronic receiving using- in house receiving and documentation system (FMS)
  • Ensure complete shipping documents in accordance with started procedures and comply to relevant authority/ custom ruling and regulations.
  • Liaise with customer and generate shipping consignment note.
  • Verify shipping term.
  • Assist with preparation of cash bill.
  • Follow up on payment collection for cashbill & credit invoices
  • Assist with entering cargo dimensions and weight.
  • Assist with issuing of goods receiving notes
  • Handle Cargo Dispute with customer
  • Perform other assign duties as required.

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Meal allowance
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Day shift

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer service: 2 years (Preferred)