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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...
T

Customer Support for Banking (24/7 Rotation Shift)_Mandarin speaker_(RM4,000-RM5,500)_Permanent

  • Full Time, onsite
  • Trinity Workforce Solution (M) Sdn Bhd
  • Petaling Jaya, Malaysia
RM 4,000 - RM 5,500 / Per Mon

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified

Location : Petaling Jaya

Type : Permanent

Working day/hour : Rotation 24/7

Salary : Basic from RM4,000 - RM5,500 + RM300 Language allowance

Responsibility:

  • will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.
  • The CS will be the primary contact for customers using the client’s website shopping channel.
  • CS represents the brand, the culture, and the values of the client
  • Your attitude and how you behave will determine how our client is perceived by its customers
  • It is imperative that the CS maintains a positive, empathetic, and professional attitude towards customers at all times
  • Customer concerns must be handled positively and professionally
  • Must interact, support, be open to receiving feedback and reporting issues on behalf of our customers
  • Support customers to place online orders with the client
  • Provide timely support to customers through available communication channels (inbound phone calls and email)
  • Process payments and confidential client information in a manner that is precise and safeguards the customer’s personal and financial payment data at all times
  • Proactively support customers to mitigate the risk of damage to the client’s brand and customer loyalty
  • Identify and escalate priority issues through appropriate channels as and when necessary
  • Work harmoniously with other team members to identify better ways of working and promotes a culture of continuously improving the customer support experience
  • Maintain and improves quality of service by sharing suggestions and recommendations
  • Keep job knowledge and skills up to date by attending training and continuously learning
  • Meet all key performance indicators set by the company and client
  • Adhere to the policies and procedures set by the company and client

Qualifications

  • Bachelor’s Degree or at least Diploma or equivalent in any discipline.
  • Must fluent in Mandarin and English (reading, writing, speaking)
  • Minimum of 6 months work experience in customer support in any industry.
  • Fresh graduates are welcome with Degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, or any related field
  • Call centre experience is not a ‘must’ but would be a distinct advantage.

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM5,500.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • Are you able to read and write in Mandarin?
  • When is your availability date to join?

Experience:

  • Customer service: 1 year (Preferred)

Language:

  • Mandarin (Preferred)
  • English (Preferred)
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