Customer Service 中文客服 / 5 Working days / Fresh graduate
RM 2,800 - RM 3,800 / month
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Job Responsibilities:
- Communicate with customers via phone, email, online chat, etc., to address their inquiries, provide support, and offer advice
- Track and record customer queries, issues, and complaints, ensuring timely resolution and satisfactory solutions
- Collaborate with internal teams such as operations and technical support departments to resolve customer issues and enhance customer satisfaction
Job Requirements:
- Minimum SPM graduate and capable with Mandarin speaking
- Preferably experienced in customer service line, fresh graduates are welcome
Benefits & Supplemental Pay:
- AWS, Medical Benefits, allowances
- Walking distance from Ampang Park station
301-G007
Job Types: Full-time, Permanent
Pay: RM2,800.00 - RM3,800.00 per month
Application Question(s):
- What is your expected salary?
- When can you start / notice period?
Experience:
- Customer service: 1 year (Preferred)
Language:
- Mandarin (Preferred)
- English (Preferred)
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