E-commerce Sales & Customer Support Executive (Mandarin Speaker)
RM 3,000 - RM 4,500 / Per Mon
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- -Support and contribute to sales efforts across multiple channels and platforms. -Efficiently handle customer inquiries, managing and fulfilling requests through social media and other digital platforms. -Proactively contact customers to manage orders, coordinating with courier companies to ensure timely product delivery and follow-up. -Oversee daily online sales activities for company products, including post-sale support, to achieve sales targets. This includes promptly responding to customer inquiries and managing orders effectively.
- -Fresh graduate or a minimum of 1 year of relevant experience in Sales & Digital Marketing. -Fluent in both Mandarin and English, with strong communication skills in both languages. -Self-motivated, disciplined, and able to work independently. -Strong passion for Customer Service, with a focus on delivering an exceptional customer experience. -Hardworking, with excellent interpersonal skills and the ability to communicate effectively with customers and team members.
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