Product Development Manager ||| KL
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Are you a problem-solver who always finds a solution? Do you have a passion for growth and a commitment to achieving results? Join our highly profitable, tech-driven laundromat business as an Product Development Manager. We are seeking someone who is dedicated to personal and professional growth, eager to make a lasting impact, and excited to drive innovation across our products and services. If you're looking to be part of a team that values resilience, profitability, and long-term success, we'd love to hear from you.
Key Responsibilities
Innovation Leadership:
- Lead research and development initiatives to enhance our offerings.
- Identify and implement cutting-edge technologies to improve customer experiences.
- Develop and refine laundry wash programs and service enhancements.
Process Optimization:
- Analyze operational processes to improve efficiency and value for money.
- Enhance customer experience by optimizing UI/UX on our technology platforms.
- Implement innovative solutions that provide quality with lasting success.
Software Development Collaboration:
- Prioritize and guide software development features in alignment with business goals.
- Collaborate with development teams to ensure timely delivery of projects.
- Troubleshoot and address customer feedback related to our loyalty app and e-commerce web app.
Equipment Testing and Evaluation:
- Test and evaluate new machinery for durability, performance, and customer satisfaction.
- Provide detailed insights and recommendations based on testing outcomes.
- Work alongside the owner to explore new machines and technological advancements.
Requirements
- Bachelor's degree in Engineering, Business, Computer Science, or related fields.
- Proven experience in R&D, innovation, or product management roles.
- Strong problem-solving skills with a resilient mindset: "I can always find a solution."
- Commitment to personal growth and continuous learning.
- Results-driven with a track record of achieving goals.
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects and adapt to changing priorities.
- Open to candidates from various industries with transferable skills.
Competencies
Personal Competencies:
- Resilience: You believe there's always a solution and persist until you find it.
- Growth Mindset: Fully committed to your own growth and helping others grow.
- Profitability Focus: Understand the importance of running a highly profitable business.
- Results-Oriented: Dedicated to achieving and exceeding targets.
- Long-Term Vision: Provide quality solutions that contribute to lasting success.
On-the-Job Competencies:
- Innovative Thinking: Ability to introduce new ideas that enhance products and services.
- Project Management: Skilled at leading projects from inception to completion efficiently.
- Technical Acumen: Comfortable working with technology platforms and evaluating new equipment.
- Customer-Centric Approach: Passionate about improving the customer experience.
- Collaboration: Effective at working with cross-functional teams to achieve common goals.
Job Type: Full-time
Pay: RM10,000.00 - RM15,000.00 per month
Schedule:
- Monday to Friday
Experience:
- R&D, innovation, or product management: 3 years (Required)