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DUTY MANAGER (PAVILION BUKIT JALIL)

Salary undisclosed


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The Duty Manager provides staff, tenants and customers with a main point of contact for all inquiries and issues.

  • First point of contact for customer and tenant enquiries and complaints
  • Site patrols identifying H&S, cleaning, maintenance and security issues
  • Monitor and manage front-of-house staff on a day-to-day basis
  • Incident management, investigation and reporting
  • Daily Duty Manager reporting to the Management team

The Duty Manager’s role requires good communication skills, reporting to the Management team on operational issues and offering solutions. In addition, a flexible approach is necessary to deal with the variety of tasks and situations in a customer focused environment. Experience of working within a customer facing environment is a requirement with a minimum of 2 years’ experience at a Managerial Level. IT literacy skills in MS outlook, Word, Excel & Power Point. Good writing skills and able to produce accurate Incident Reports. Demonstrated ability to handle administrative details and routine day-to-day issues independently, assuming responsibility without direct supervision. Able to work on rotation of shifts, weekends and public holidays.

Job Types: Full-time, Permanent

Benefits:

  • Free parking
  • Health insurance

Schedule:

  • Rotational shift