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Administrative Assistant

RM 2,000 - RM 2,500 / month

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Administrative Assistant

Industry: Maid Agency

Basic Salary: RM2500

Location: Taman Desa, Off Old Klang Road, KL

Mon-Fri – 9am – 6am

The role of an Administrative Assistant in a maid agency typically involves managing the day-to-day operations and supporting both clients and staff.

Here's a breakdown of the job scope:

1. General Administrative Duties

  • Handling phone calls, emails, and walk-in inquiries.
  • Managing client records, worker profiles, and maintaining accurate documentation.
  • Scheduling appointments for interviews, medical check-ups, and training sessions.
  • Preparing and filing necessary documents for maid applications, permits, and renewals.
  • Coordinating with government agencies (e.g., MOM in Singapore) for work pass applications and compliance.

2. Customer Service

  • Attending to client inquiries and providing information about available domestic helpers.
  • Assisting in matching clients’ requirements with suitable candidates.
  • Resolving any complaints or issues between clients and domestic helpers.
  • Following up with clients and domestic helpers to ensure satisfaction.

3. Recruitment and Screening Support

  • Assisting in the recruitment process, including coordinating interviews between clients and candidates.
  • Verifying candidate documents and conducting initial screenings.
  • Managing arrival logistics for foreign domestic helpers (e.g., airport pickups, accommodation arrangements).

Key Skills Required

  • Strong organizational skills and attention to detail.
  • Good communication and interpersonal skills.
  • Proficiency in office software (e.g., Microsoft Office).
  • Ability to handle sensitive information confidentially.

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Schedule:

  • Monday to Friday