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Customer Service (Traditional Mandarin/Cantonese Speaker)

  • Full Time, onsite
  • Manpower Staffing Services (Malaysia) Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 3,200 - RM 3,700 / Per Mon


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Responsibility

  • Respond to customer enquiries and complaints in a timely and professional manner
  • Provide excellent customer service, ensuring high levels of customer satisfaction
  • Utilize problem-solving skills to resolve customer issues efficiently
  • Communicate effectively with customers in Mandarin or Cantonese, both verbally and in writing
  • Read and write ---Chinese--- characters
  • Work rotating shifts, including nights, to ensure 24/7 coverage

Requirements

Job Title: Customer Service Representative (Traditional Mandarin/ Cantonese)

Location: Sunway Visio, Cheras or Imazium, Jalan SS21/37, Damansara Utama, 47400 Petaling Jaya,

Job Type: Permanent | Full Time

Salary:

  • Basic: RM3000- 3700
  • KPI: RM 300 (performance-based)
  • Night Shift Allowance (applicable)
  • Working Hours: 24/7 (rotating shifts, including nights)

Mandate:

  • Candidate must possess at least a SPM.
  • Immediate Joiners are preferred.
  • Fresh graduates are welcome to apply
  • Required language(s): Traditional Mandarin and English

Benefits

  • Fresh Graduates are welcome to apply.
  • EPF & SOCSO
  • Annual leave
  • Medical Insurance
  • Training Provided
  • Performance Bonus
  • Shift Allowance
  • 5 Working Days
  • Work From Home