Customer Service Assistant (Beauty Company)
RM 2,000 - RM 2,000 / month
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
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Key responsibilities:
Reporting to the Office Manager, your role will be varied include:
- Answering and responding to incoming calls and email from customers and managing booking requires
- Calling customer and booking for their facial treatment
- Generating reports for customers, vendor and management through internal systems as well as EXCEL
- Extensive data entry and data management that requires accuracy to their internal systems
- Managing and cross-checking customer data
- Providing back up support to Reception including covering breaks and sick days
- Electronically filing and scanning documents into the internal database
- Other ad hoc administration and customer service tasks as required.
Skills / Experience:
Having worked at least one year in a Customer Service Administration position, you will have the below skill set:
- Exceptional customer service skills
- Intermediate/Advanced knowledge of Microsoft Office and computer software’s
- Strong communication skills
- Friendly, positive and enthusiastic approach to work
- Ability to work within a high-volume environment
- High degree of attention to detail and accuracy
- Discretion in relation to confidential information
Job Type: Full-time
Pay: From RM2,000.00 per month
Application Question(s):
- Would you be able to work in Soho Suites KLCC?
