Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Support

RM 2,000 - RM 2,500 / month

Apply on

Indeed MY

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.

Original
Simplified
  • Providing help and answers to the customers' technical issues through identification of the problem itself, research on answers and subsequent provision of guidance
  • Customer support: Answering customer questions, providing information about products and services, and handling complaints.
  • Troubleshooting: Identifying and resolving issues and escalating issues.
  • Communicating with internal teams to resolve issues that are beyond the scope of the customer service representative.
  • Following up: Checking in with customers satisfaction.
  • Documenting knowledge: Recording solutions to customer problems as articles to learn from.
  • Providing feedback: Collecting customer feedback and making suggestions for improvement.
  • Maintaining customer records: Keeping accurate customer records in a customer relationship management (CRM) database .
  • Processing transactions: Receiving orders, calculating charges, and processing payments.
  • Referring customers: Directing customers to the appropriate person or department when necessary.

Job Types: Full-time, Permanent, Contract, Temporary, Internship, Fresh graduate
Contract length: 12 months

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Free parking
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Afternoon shift
  • Day shift
  • Early shift
  • Evening shift
  • Fixed shift
  • Holidays
  • Monday to Friday
  • Night shift
  • On call
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Bangsar: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Customer Care Specialist: 2 years (Preferred)

Language:

  • Mandarin (Preferred)
  • Bahasa (Preferred)
  • English (Preferred)
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