Epicareer Might not Working Properly
Learn More

Customer Relation Personnel (Mitsubishi)

RM 1,700 - RM 2,500 / month

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified
  • Ensure all walk - in customer are greeted and assisted pleasantly with their enquiries.
  • Attend and provide amicable solution in resolving customers’ enquiries and complaint.
  • Monitor that phone calls are answered within three rings.
  • Provide information on current sales/service promotion or products.
  • Monitor and prepare weekly and monthly report to Branch Manager and Customer Care Department on the follow-up and reminder call status.
  • Maintaining customer data for sales and after sales to be used for any promotional campaign. (Data Cleansing)
  • Conduct customer satisfaction survey at branches.
  • Assist branch activities in achieving excellent service standard in line with CSI, SSI and ISO requirements.
  • Prepare “Thank you” letters to customers without e-mail addresses on new car booking.
  • Ensure on the cleanliness of the customer’s waiting area.
  • Any duties that may be assigned by Branch Manager or Customer Care Department.

Job Type: Full-time

Pay: RM1,700.00 - RM2,500.00 per month

Education:

  • STM/STPM (Preferred)

Expected Start Date: 12/02/2024