Customer Service Assistant (Beauty Company)

Key responsibilities: Reporting to the Office Manager, your role will be varied include: Answering and responding to incoming calls and email from customers and managing booking requires Calling the customer and booking for their facial treatments Generating reports for customers, vendor and management through internal systems as well as EXCEL Extensive data entry and data management that requires accuracy to their internal systems Managing and cross-checking customer data Providing back up support to Reception including covering breaks and sick days Electronically filing and scanning documents into the internal database Other ad hoc administration and customer service tasks as required. Skills / Experience: Having worked at least one year in a Customer Service Administration position, you will have the below skill set: Exceptional customer service skills Intermediate/Advanced knowledge of Microsoft Office and computer software’s Strong communication skills Friendly, positive and enthusiastic approach to work Ability to work within a high-volume environment High degree of attention to detail and accuracy Discretion in relation to confidential information Job Type: Full-time Salary: RM2,000.00 - RM2,200.00 per month Ability to commute/relocate: Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required) Office located: Soho Suites KLCC Working Hours: Monday - Friday: 9am - 5:30pm Alternate Saturday: 10am - 2pm