Elder Care Center Manager

Job Summary:

The Elder Care Center Manager is responsible for the efficient and effective operation of the elder care facility, ensuring high-quality care and services for residents. This position involves overseeing staff, managing budgets, maintaining compliance with regulations, and fostering a supportive and enriching environment for residents.

Responsibilities:

1. Administrative Oversight:

· Develop and implement policies and procedures to ensure smooth daily operations of the center.

· Maintain accurate records and documentation related to residents, staff, and facility operations.

· Handle administrative tasks such as scheduling, payroll, and budget management.

· Coordinate with other departments and external stakeholders to meet the needs of residents.

2. Staff Management:

· Recruit, hire, train, and supervise staff members, including nurses, caregivers, and administrative personnel.

· Provide ongoing training and professional development opportunities for staff.

· Conduct performance evaluations and address any issues or concerns promptly.

· Foster a positive work environment that promotes teamwork, communication, and respect.

3. Quality of Care:

· Ensure that residents receive high-quality care and support tailored to their individual needs.

· Implement programs and activities to promote physical, mental, and emotional well-being among residents.

· Monitor resident satisfaction and address any complaints or concerns in a timely manner.

· Collaborate with healthcare professionals to coordinate medical care and services for residents.

4. Compliance and Regulation:

· Stay informed about relevant laws, regulations, and industry standards governing elder care facilities.

· Ensure compliance with all regulatory requirements, including licensing, safety, and sanitation standards.

· Conduct regular inspections and audits to maintain quality assurance and regulatory compliance.

· Address any deficiencies or areas of non-compliance promptly and effectively.

5. Financial Management:

· Develop and manage the annual budget for the elder care center, including revenue projections and expense allocations.

· Monitor financial performance against budgetary targets and implement cost-saving measures when necessary.

· Review billing and invoicing processes to ensure accuracy and timeliness.

6. Community Relations:

· Build and maintain positive relationships with residents, families, and the broader community.

· Serve as a liaison between the elder care center and external stakeholders, including government agencies, healthcare providers, and advocacy groups.

· Participate in community outreach and educational initiatives to raise awareness about elder care issues and resources.

Qualifications:

· Bachelor's degree in healthcare administration, business management, or a related field (Master's degree preferred).

· Previous experience in a leadership role within a healthcare or elder care setting.

· Strong knowledge of regulatory requirements and best practices in elder care.

· Excellent communication, interpersonal, and problem-solving skills.

· Ability to multitask, prioritize tasks, and work effectively under pressure.

· Compassion, empathy, and a genuine commitment to improving the lives of elderly individuals.

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM8,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Application Question(s):

• What's your expected salary?

Education:

• Bachelor's (Required)

Experience:

• Manager: 3 years (Required)

Language:

• Mandarin (Required)
• English (Required)
• Bahasa Malaysia (Preferred)