Sales Advisor (Roadshow Team)

OVERALL PURPOSE OF JOB

• Brand Ambassador of Carro assisting on finding the perfect vehicle to suit customers lifestyle and needs.

• Product Genius are specially trained to help customers get familiar with all aspects of vehicles – before, during, and after purchase. Product genius certified and undergo training and product examination.

• Attracts potential customers by assisting to find a suitable and perfect car for the customer that is suitable with their wage's income.

• Contributes to team effort by accomplishing related results as needed.

ROLES & RESPONSIBILITIES

• Plan and execute roadshow events in government sectors and shopping complexes to generate leads

• Functionally reports to Branch Manager and Area Sales Manager.

• Based in Retail Experience Centers nationwide - RX1, RX2 and RX4.

• Professionally attend to all customers' needs and enquiries according to Retail Experience SLA.

• First contact person to handle customers' complaints pre and post sales.

• Handling of Bookings for both Inspections and Test Drives in RX1 & RX2.

• Manage the slot availability for both Test Drives and Inspections in Retail Centers.

• Manage the service bookings for Retail Customer on regular maintenance in RX3.

• On the financing needs - to consult the customers on their financials, commitment, loan capacity, existing loan balances and explains in depth on the implications of HP Loans.

• On the Insurance needs - to provide the customers the optimum insurance coverage based on the car purchased, and the unique selling point of each Motor Vehicle Insurance products in the market.

• Upsells the Financial and Insurance products offered by the Company."

MISCELLANEOUS

• Follow up customer during the sales processes and after sales.

• Conducting Test Drive, Collecting Booking Fees and Loan Documentation submissions.

• Performing a good customers service to the end customers ensure the car condition before delivery to customers, and collect the feedbacks from the customers for enhancement purpose,

• Report the correct sales number in the daily reporting and the CRM system /CARRO.

JOB SPECIFICATION

• Interested in travelling in Klang Valley area

• Relevant Sales Experience in Automotive industry

• Skills: Team player, Critical Thinking, Customer Service Experience, Sales Oriented

Job Type: Full-time

Pay: RM2,000.00 - RM4,000.00 per month

Benefits:

• Flexible schedule
• Gym membership
• Health insurance
• Maternity leave
• Meal allowance
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Yearly bonus

Education:

• STM/STPM (Preferred)

Experience:

• Sales: 1 year (Required)

Language:

• Bahasa Malaysia, English (Preferred)

License/Certification:

• Driving Licence (D or DA) (Preferred)

Expected Start Date: 10/18/2021