Customer Success | Immediate Hiring | SPM & Fresh Graduates
RM 1,500 - RM 2,100 / Per Mon
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ROLE: Customer Success Executive
LOCATION:
- Nusa Jaya, a fast-developing city that offers a variety of opportunities
- (FREE shuttle bus service provided – Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)
JOB SCOPE:
- Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products
- Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc.
REQUIREMENTS:
- Good English communication skills (spoken & written)
- SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided
WORKING HOURS:
- Rotational shift
- 9 hours working a day (inclusive of 1 hour break)
- 6 working days a week with 1 day off (depending on scheduled shifts)
- KPI/Attendance allowance: up to RM400
- Shift Allowance: up to RM300
Job Type: Full-time
Pay: RM1,500.00 - RM2,100.00 per month
Benefits:
- Health insurance
Schedule:
- Rotational shift
Supplemental Pay:
- Attendance bonus
Education:
- STM/STPM (Required)
Language:
- English (Required)
- Bahasa (Preferred)
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