Epicareer Might not Working Properly
Learn More

Customer Success | Immediate Hiring | SPM & Fresh Graduates

  • Full Time, onsite
  • TalReso Consultancy And Advisory Sdn Bhd
  • Johor Bahru, Malaysia
RM 1,500 - RM 2,100 / Per Mon

Apply on

Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


Original
Simplified

ROLE: Customer Success Executive

LOCATION:

  • Nusa Jaya, a fast-developing city that offers a variety of opportunities
  • (FREE shuttle bus service provided – Skudai, Tampoi, Larkin Sentral, Bukit Indah, Taman Universiti, Gelang Patah, Nusa Height, City Square)

JOB SCOPE:

  • Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products
  • Assist and resolve customers' inquiries with their Grab services, payment issues, Grab orders, Grab Apps, etc.

REQUIREMENTS:

  • Good English communication skills (spoken & written)
  • SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided

WORKING HOURS:

  • Rotational shift
  • 9 hours working a day (inclusive of 1 hour break)
  • 6 working days a week with 1 day off (depending on scheduled shifts)
  • KPI/Attendance allowance: up to RM400
  • Shift Allowance: up to RM300

Job Type: Full-time

Pay: RM1,500.00 - RM2,100.00 per month

Benefits:

  • Health insurance

Schedule:

  • Rotational shift

Supplemental Pay:

  • Attendance bonus

Education:

  • STM/STPM (Required)

Language:

  • English (Required)
  • Bahasa (Preferred)