Customer Service (Telco)
RM 4,000 - RM 4,500 / Per Mon
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Job Description:
- Title: Customer Service (Telco)
- Location: KL Sentral, Malaysia
About Role:
- As a Customer Experience Professional you will be responsible for delivering exceptional customer
- service and ensuring outstanding experience for our customers across all touchpoints.
Minimum requirement:
- Must Have one Year of experience in Telecommunication
- Education: A diploma holder or higher is preferred.
- Minimum of 1 year relevance working experience in a voice channel in customer service
- Communication skills: Excellent verbal and written communication
- skills are essential for a customer service representative.
- Customer service skills: A friendly and patient demeanor is required,
- along with strong problem-solving skills to assist customers in resolving issues.
- Computer skills: Basic computer skills are required,
Language:
- Mandarin
- English
Job Types: Full-time, Permanent
Pay: RM4,000.00 - RM4,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Performance bonus
Application Question(s):
- Can work in Rotational Shift?
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Telecom: 1 year (Required)
Language:
- Mandarin (Required)
Expected Start Date: 01/06/2025
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