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Customer Service (Telco)

RM 4,000 - RM 4,500 / Per Mon

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Job Description:

  • Title: Customer Service (Telco)
  • Location: KL Sentral, Malaysia

About Role:

  • As a Customer Experience Professional you will be responsible for delivering exceptional customer
  • service and ensuring outstanding experience for our customers across all touchpoints.

Minimum requirement:

  • Must Have one Year of experience in Telecommunication
  • Education: A diploma holder or higher is preferred.
  • Minimum of 1 year relevance working experience in a voice channel in customer service
  • Communication skills: Excellent verbal and written communication
  • skills are essential for a customer service representative.
  • Customer service skills: A friendly and patient demeanor is required,
  • along with strong problem-solving skills to assist customers in resolving issues.
  • Computer skills: Basic computer skills are required,

Language:

  • Mandarin
  • English

Job Types: Full-time, Permanent

Pay: RM4,000.00 - RM4,500.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • Can work in Rotational Shift?

Education:

  • Diploma/Advanced Diploma (Preferred)

Experience:

  • Telecom: 1 year (Required)

Language:

  • Mandarin (Required)

Expected Start Date: 01/06/2025