Retail Assistant (IMALLIS AMANJAYA)

IMALLIS

JOB DESCRIPTION AND REQUIREMENTS

• Opening and closing of the Boutique.
• Monitor and maintain upkeep and maintenance of the boutique and office.
• Report issues that arise as at when it happens to Corporate Services or at least within the same day.
• Maintain cleanliness of the boutique and office.
• Restocking of items when it is below threshold quantity.
• Ensure products are displayed properly, well placed, ironed, good and acceptable appearance. If any issues arise regarding products, to take action within the same day, for example identified a defect product, or a spoiled boutique electrical fitting.
• Organize displayed products and stored products.
• Greet and serve customers, assists customers on purchase and get their details such as name, phone, address and location.
• Key in to site Giant sales data whenever needed.
• Collaborate with Marketing team for company contents and ad-hoc needs.
• Post purchase procedures as arranged by the company.
• Closing out the sales register.

Key Responsibilities:

Customer Service:

• Greet and welcome customers, providing personalized assistance and styling advice.
• Build and maintain strong relationships with customers, understanding their needs and preferences.
• Handle customer inquiries, complaints, and returns in a professional and timely manner.
• Process sales transactions efficiently and accurately.

Sales & Merchandising:

• Achieve sales targets through effective product knowledge and suggestive selling techniques.
• Assist in visual merchandising, ensuring the boutique is well-presented and appealing.
• Maintain stock levels, including receiving and processing new deliveries.

Operations:

• Maintain the cleanliness and organization of the boutique.
• Assist in opening and closing procedures.
• Adhere to company policies and procedures.

Closing out the sales register:

• Reconciling Sales: Comparing the recorded sales in the POS system with the actual cash, credit card receipts, and other forms of payment received.
• Counting cash: Physically counting the cash in the register and ensuring it matches the recorded amount.
• Organizing receipts: Gathering and sorting all sales receipts, credit card slips, and other transaction documents.
• Preparing a deposit: Placing the cash and receipts in a secure location until they can be deposited or further processed.
• Resetting the register: Clearing the sales data from the POS system and preparing it for the next business day.

Job Type: Full-time

Pay: RM2,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion

Schedule:

• Day shift
• Monday to Friday
• Weekend jobs

Supplemental Pay:

• Overtime pay
• Performance bonus