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Sales Order Processing and Funding: Process and manage sales quotations accurately and efficiently. Process funding applications and paperwork. Monitor funding status and provide updates to the sales team and our principals. Maintain accurate records of funding applications and approvals.
Customer Relationship Management: Provide excellent customer service by responding to inquiries and resolving issues promptly. Maintain strong relationships with customers and internal stakeholders. Update and maintain customer records in the sales portal. Manage and update the sales portal with accurate information.
Sales Reporting and Analysis: Generate accurate and timely sales reports and analysis. Track key performance indicators (KPIs) to identify trends and opportunities. Prepare sales forecasts and budgets. Analyze funding data to identify trends and opportunities for improvement. Prepare reports on funding performance and customer satisfaction.
Administrative Tasks: Manage sales-related paperwork, including contracts, invoices, purchase orders, and funding documentation. Coordinate with finance and accounting departments to ensure accurate billing, payments, and funding disbursements. Assist with marketing activities, such as trade shows and events.
