Customer Service
RM 3,000 - RM 3,500 / Per Mon
Original
Simplified
- Confer with customers by telephone or in person to provide information about services or obtain details of complaints in Property Management part.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
- Enhance and improve current process.
- Ensuring Customer Service satisfaction with clients
- Following process and procedure of the Company.
- Friendly
- Minimum Diploma or higher.
- Fluent in English & Mandrin
- Preferably with outspoken personality.
- Presentable outlook and personality.
- With Customer Service experience is added advantage
- Computer Literate
- Willing to work in Shifts
- Self- arranged transport
- EPF, SOCSO included
Similar Jobs