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Customer Service

RM 3,000 - RM 3,500 / Per Mon


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Simplified
  • Confer with customers by telephone or in person to provide information about services or obtain details of complaints in Property Management part.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
  • Enhance and improve current process.
  • Ensuring Customer Service satisfaction with clients
  • Following process and procedure of the Company.
  • Friendly
  • Minimum Diploma or higher.
  • Fluent in English & Mandrin
  • Preferably with outspoken personality.
  • Presentable outlook and personality.
  • With Customer Service experience is added advantage
  • Computer Literate
  • Willing to work in Shifts
  • Self- arranged transport
  • EPF, SOCSO included