Repair and Refurbishment Technician
RM 4,000 - RM 5,000 / Per Mon
Original
Simplified
- Perform repairs on various electronic devices, including but not limited to smartphones, laptops, and tablets.
- Diagnosing hardware and software issues and provide timely and effective solutions.
- Conducting necessary repairs using proper methods and specialized tools and equipment with proper procedure.
- Conduct thorough testing of repaired devices to ensure functionality and performance.
- Maintain accurate records of repairs, including parts used and work performed.
- Provide excellent customer service by addressing inquiries and concerns in a professional manner.
- Stay up-to-date on the latest technology trends and repair techniques.
- Collaborate with team members to troubleshoot complex issues and share best practices.
- Adhere to company policies and procedures regarding repair processes and quality standards.
- Keep work area clean and organized to ensure a safe and efficient repair environment.
- Communicate effectively with stake holders to explain repair options and provide estimates.
- Identify and recommend improvements to enhance repair efficiency and customer satisfaction.
- Participate in ongoing training and professional development opportunities to enhance repair skills and knowledge.
- Keeping abreast of the latest technology trends, repair techniques, and tools to improve skills and service offerings.
- Following safety protocols to protect CompAsia personnel and customers from potential hazards associated with electronic repairs.
- Coordinating stock movement and repairs with third party repairers as the need arises.
- At least completed SPM education
- A recognized certification in mobile device repairs.
- Minimum 1 year experience in full time mobile device repair.
- Strong analytical, problem-solving, and leadership skills.
- In-depth knowledge of mobile device features and operation of various models.
- Strong analytical, problem-solving, and leadership skills.
- Excellent communication and interpersonal skills.
- Results-oriented and able to work under pressure.
- Self-starter and ability to work strategically, creatively, and collaboratively.
- EPF/SOCSO/PCB
- annual leave
- Medical and hospitalization leave
- Young, Fun & Vibrant Culture
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