Technician

• Respond and attend to guest repair requests. • Welcome and acknowledge all guests according to company standards, anticipate and address guests. • Understand and operate advanced electrical, plumbing, refrigeration, and boiler systems. • Communicate with different types of people to comprehend what they want and to provide them with information and assistance. • Check for new maintenance requests from the PMS (Property Management System) and update remarks once the task is completed. • Update the maintenance work order form / Job card and file them. • Ability to interpret readings from meters & gauges and other measuring units. • Ability to prioritize and organize work assignments. • Ability to work under pressure situations and exercise good judgment. • Ability to focus attention on details, speed, and accuracy. • Ability to maintain the confidentiality of hotel guests and pertinent hotel information. • Ability to ensure the security of guest room access and hotel property. • Ability to read and understand test equipment, measuring devices, and safety manuals. • Perform maintenance activities in the guest room like plunging toilets, unclogging drains, and repairing all types of hardware, and electrical equipment including lamps, air conditioners / HVAC, and AC ducts.