RPA with Business Analyst

Resource requirements:

• Number of years’ experience: 2 to 4 years.
• Someone with the combination of BA (as a business analyst) and RPA (in UiPath is an advantage) experience will be good
• Local preferred
• Contract 1 year (if local, with the option to convert as MSIG permanent position subject to performance and approvals)

Job Responsibilities:

• Process Analysis: Analyze and document existing business processes to identify inefficiencies, redundancies, and potential areas for automation.
• Stakeholder Engagement: Collaborate with stakeholders to gather requirements, understand their needs, and ensure alignment between business goals and RPA initiatives.
• Feasibility Assessment: Evaluate the feasibility of automating specific processes, considering factors like complexity, volume, and impact.
• Requirements Gathering: Define detailed functional and non-functional requirements for RPA solutions, ensuring they meet business objectives.
• Solution Design: Work with Vendor to design RPA solutions, ensuring that they align with business needs and technical capabilities.
• Change Management: Develop and implement change management controls to facilitate the adoption of RPA solutions.
• Testing and Validation: Oversee the testing phase to validate that the automated processes function correctly and meet the specified requirements.
• Training and Support: Provide training and support to end-users, ensuring they understand how to interact with the automated systems.
• Performance Monitoring: Monitor the performance of automated processes post-implementation, gathering feedback for continuous improvement.
• Documentation: Create and maintain documentation for processes, requirements, and RPA solutions to support knowledge transfer and compliance.
• Collaboration with IT & Vendor: Work closely with IT teams and appointed Vendor to ensure proper integration of RPA tools with existing systems and infrastructure.

Qualification

• Bachelor’s degree in Business Administration, Information Technology, Computer Science or a related field
• Certification from RPA tool providers (e.g. UiPath Certified Professional)

Knowledge

• Familiarity with RPA tools such as UiPath
• Basic Programming knowledge is advantageous
• Familiarity with Insurance / Financial Services industry is beneficial

Skills And Competencies

• Analytical Skills – able to analyze complex data and processes to identify opportunities for automation
• Problem Solving – capable to troubleshoot issues and propose effective solutions
• Communication – strong verbal and written communication skills to engage with stakeholders and convey technical information effectively

Job Type: Contract
Contract length: 12 months

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Monday to Friday