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- Daily process and monitor all deposit and withdrawal request by updating the relevant information into excel report.
- Flag issues with team member or Manager to ensure all transactions are processed accurately and in a timely manner.
- Investigate and identify the issues by collaborate with relevant stakeholders to improve daily task.
- Performing payment gateway settlement.
- Daily reconciliation and update for cash flow of payment gateway and bank.
- Verify customer bank account details for client to withdraw.
- Attend to client query via email or back office platform.
- Support team member with ad hoc requests or routine duties.
- Preparing invoice for certain payment transaction.
- To perform other related duties assigned by superior from time to time.
- Candidate must possess at least Post Graduate Diploma or High School Degree.
- Fresh graduates are encouraged to apply.
- Good communication skills in both written and spoken Mandarin and English.
- Must be proficient in Microsoft Office and Microsoft Excel.
- Self-motivated and independent.
- Willing to work nightshift. Nightshift will be WFH from 4pm-1am.
- EPF / SOCSO
- Annual bonus
- Medical claim and medical leave
- Company Laptop provided
- Overtime pays provided
- Monthly company activities
- Company Group Insurance Coverage
- Training provided
- Staff discount
- Work from home
- 5 working days
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