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VALUATION ADVISOR (PAWNSHOP)

RM 2,500 - RM 4,000 / month

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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1. Provide Service to Customers

  • Provide professional and courteous service to all customers.
  • Handle customer feedback, in the most appropriate manner, within operational guidelines.
  • Greet and interact with all customers to determine their individual needs when they enter the store.
  • Answers incoming calls as per operations standard.
  • Inspecting items and assessing the value of items brought in by customers.

2. Perform Pawn and Trade-in Transactions

  • Effectively communicates to customers on policy of the pawn and trade-in transactions.
  • Perform pawn renewal and trade-in transactions.
  • Handle all cash, bank transactions, voucher, and negotiable items in accordance with established policies, procedures, and practices.
  • Proactively utilize customer service skills to achieve or exceed KPIs.

3. Stock Inventory

  • Housekeeping of the store.
  • Assist in maintaining outstanding store appearance.
  • Labelling items, arranging merchandise displays, and ensuring that items are stored securely.

4. Administration/ Other assignment

  • Assist in stock handling, stock-take and documentation.
  • Assist in cleanliness and upkeep of the pawnshop.
  • Assist with simple ordering for the store – stationery and pantry supplies.
  • Any other tasks as assigned.

Working Hours: 8am to 6pm

Working Days: 5 days per week (off rest day at weekdays)

Location: Taman Daya

Please WhatsApp to 0128181017 for interview.

Job Type: Full-time

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus