Operation Manager
RM 4,000 - RM 5,500 / Per Mon
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JOB DESCRIPTIONS
- Reports and work closely with the operation department.
- Attending to any correspondence and emails by customers, franchise or other department.
- Liaise with different departments to improve performance and work efficiency.
- Coach and Train staff in customer service and product knowledge.
- SOP to be followed by outlet and be emphasize by operation.
- Co-operate and teamwork within department.
- To manage and supervise operation members.
- To manage and supervise outlet staffs.
- To monitor and overseeing Sales.
- To monitor order / purchase.
- Reporting to General Manager on any issue unsettle and need urgency.
- Any request report from top management on outlet issues.
SPECIAL TASK IN OPERATION TEAMS
- Social Media Controller
- Business Hour Controller
- Bulk Order Controller
- Complaint Controller
- Master list Compiler for Daily Sales Record
- Outlet Ranking Compiler
- Coffee Project Controller
- R&D Coffee Project
Job Type: Full-time
Pay: RM4,000.00 - RM5,500.00 per month
Benefits:
- Free parking
- Health insurance
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Cheras Selangor: Reliably commute or planning to relocate before starting work (Preferred)
Willingness to travel:
- 50% (Preferred)
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