Associate Director Transformation & Project Management

The Project management teams objective is to ensure Transition activities and all project related deliverables are met through the delivery timeframe. The team would also be required to own, lead and oversee key projects within Client Operations Malaysia, ensure strategic goals or objectives are accomplished within approved time frames, scope and budget. Independently manage time critical projects, provide support to requirement gathering, post deployment support and maintenance. • Plan and manage delivery of key projects, including gathering of business requirements, scope and deliverables by ensuring risk assessments and contingency plans are identified. • Establish and lead program/ project teams by setting out vision and case for change. Develop team ways of working, encourage collaboration, and create an atmosphere for high-performing teams • Actively participate and drive key strategic projects within Client operations with the objective to improve and transform operations • Support existing/New process maintenance and development • Manage relationships and communications with all key project stakeholders and sponsors. • Provide analysis to monitor workstream milestone reports so that any impacts to schedule can be escalated as needed • Participate in scenario analysis on schedule to recover any slippages identified • Serving as a liaison and building bridges among project teams within the program • Managing all aspects of an organizational program to ensure all projects within the program are implemented, accepted and accomplished within a set deadline • Defining project objectives, project scope, roles & responsibilities. • Preparing a detailed project plan to schedule key project milestones, workstreams & activities. • Managing delivery of the project according to the plan. • Tracking project and providing regular reports on project status to project team and key stakeholders. • Managing and adjusting for any changes in project scope, schedule and / or budget. • Identifying and mitigating potential risks.