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Reports to Executive Housekeeper or his / she designate any damaged or missing items. Assists Executive Housekeeper or designate in projects, which require special decorations. To adhere to strict grooming and hygiene standards. Reports punctually on duty, wear proper uniform and name badge always. Provides professional and courteous service always. To ensure responsible attitude in handling of hotel property such as the equipment I work with. To maintain a polite, dignified and helpful attitude towards guests. To obtain not only via initial training in the hotel, a good knowledge of the hotel such as where are the restaurants, what are their opening times, guest Laundry procedures, etc. A good knowledge of hotel facilities to answer and help the guest in a quick efficient manner. To communicate maintenance requests in public areas to Supervisor and report immediately any area of default in any area of workplace. To strictly follow the procedures for general security on handling of keys. To carry out additional duties with a positive attitude as instructed by immediate Supervisor. To work together as a team with colleagues, not only from Housekeeping, but from all other departments.
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