Mandarin Customer Service Advisor (KL Sentral) RM 4000
RM 4,000 - RM 4,999 / Per Mon
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- Respond to customer inquiries through email, chat, and in-app messaging in a timely and professional manner. - Identify and assess customers' needs to provide appropriate solutions and achieve satisfaction. - Build and maintain sustainable relationships and trust with customer accounts through open and interactive communication. - Collaborate with team members to improve customer service processes and enhance the overall customer experience. - Document customer interactions and feedback to help improve service delivery.
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