Sales Coordinator
RM 2,000 - RM 2,499 / Per Mon
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KEY TASK 1. Responding to client calls and special requests. 2. Assist Managers in directing office information flow. 3. Building relationships with various organizations for special events promotion 4. Develop and organize group events and manage departmental communication. 5. Serve as a liaison between banquet service personnel and other staff members. 6. Hold event order meetings with servers for smooth service. 7. Conduct after-event evaluations to improve banquet functions. 8. Perform administrative duties like typing Hotel Sales Agreements, Proposals, correspondence letters, inventory of office supplies, and replenishing sales kit folders. 9. Handling special guest requests, maintaining calendars, answering phones, routing to sales staff, and handling mail, and faxes. 10. Maintain a professional appearance and able to work flexible hours. 11. Act as liaison between client and hotel for accurate and timely handling of group bookings. 12. Recording and updating banquet event orders and group resumes. 13. Ensure duty roster is submitted and prepared on time for payroll. 14. Preparing banquet and monthly forecasts based on tentative bookings and confirmed functions. 15. Updates sales contact periodically for email monthly blast. 16. Participate in monthly sales meetings and taking minutes. 17. Assist the Director of Sales in preparing for Corporate Rates and Contracted Rates. REQUIREMENT 1. Graduates with at least a Diploma or Certificate in Hospitality studies, Sales & Marketing, Event Management, or Business Administration. 2. Preferred at least 1 year of experience in the same roles within the event company/hotel industry 3. Good analytical thinking and problem-solving abilities 4. Strong negotiation and communication skills 5. Proficiency in basic HR Management Systems, and Microsoft Office, internal ordering systems. 6. Familiar with hospitality POS systems; preferred IDB 7. Fluent in English and Bahasa, speaking and writing (Mandarin speaking is a plus point) Job Type: Full-time Schedule: Monday to Friday
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