Customer Service Executive - E-Hailing & Food Delivery (Mandarin Speaker)
RM 3,000 - RM 3,800 / Per Mon
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- Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
- Provide accurate information about products and services.
- Process orders, applications, and forms.
- Maintain and update customer records in the database.
- Follow up on customer interactions to ensure satisfaction.
- Collaborate with other departments to resolve complex issues.
- Work in rotational shifts to ensure 24/7 customer support coverage.
- Competitive salary and performance-based incentives.
- Opportunities for career growth and development.
- Friendly and supportive work environment.
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