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Customer Service Executive - E-Hailing & Food Delivery (Mandarin Speaker)

RM 3,000 - RM 3,800 / Per Mon


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  • Handle customer inquiries and complaints via phone, email, and chat in a professional and timely manner.
  • Provide accurate information about products and services.
  • Process orders, applications, and forms.
  • Maintain and update customer records in the database.
  • Follow up on customer interactions to ensure satisfaction.
  • Collaborate with other departments to resolve complex issues.
  • Work in rotational shifts to ensure 24/7 customer support coverage.
  • Competitive salary and performance-based incentives.
  • Opportunities for career growth and development.
  • Friendly and supportive work environment.