Role OverviewAs an Indoor Salesperson, you will be responsible for assisting customers in the showroom, identifying their needs, and helping them select the right furniture. You will also be responsible for processing sales transactions, maintaining product displays, and ensuring that customers receive a high level of service.Key ResponsibilitiesCustomer Assistance:- Greet and assist customers in the showroom, providing product information and recommendations.
- Identify customer needs and offer appropriate solutions to ensure customer satisfaction.
- Help customers with product selection, including explaining features and benefits.
Sales and Transactions:- Process sales orders and transactions accurately and efficiently.
- Achieve sales targets and contribute to the overall sales performance of the showroom.
- Follow up on sales leads and inquiries to close sales and build customer relationships.
Product Knowledge:- Stay up to date with product features, pricing, and promotional offers.
- Ensure that the showroom displays are always tidy, well-stocked, and attractively presented.
Customer Relationship Management:- Build and maintain long-term relationships with customers.
- Handle customer complaints and resolve issues in a professional manner.
Administrative Support:
Qualifications and Skills- Education: SPM or equivalent (further education in sales or business is a plus).
- Experience: Previous experience in retail sales, preferably in furniture or consumer electronics products.
- Strong communication and interpersonal skills.
- Customer-focused with a positive attitude.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic computer skills and familiarity with point-of-sale (POS) systems.