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Inbound Travel Reservation cum Operation Executive / Mana

RM 2,500 - RM 2,999 / Per Mon

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Overseeing Operations team by leading & developing a responsive team to achieve personal and company target (0 complaint) -Attend regular training / briefing by Product Dept on any new products / services -Build and maintain good relationships with suppliers (Hotels, Restaurants and other suppliers) -Responsible in all arrangements- reservations on all confirm bookings are booked with Deadline and ensure prompt payment– Hotels, Restaurant/ Land based suppliers (FIT/GIT/SIC/MICE) AOS / MMT -To ensure all accurate costing are updated in AOS system and constant communication with Sales on their costing and itinerary -Identify opportunities to improve operational and service methods or Procedures -Responsible in producing good quality quotations using standard format within agreed deadlines by market and follow up for confirmation conversion -To be able to advise client on suitable options for their tours/ Hotels -To be able to independently outsource for any other products / services request by sales / clients as per request. - Build and maintain good relationships with Clients -To log all new requests and follow ups on confirmation / Conversion -To carry out any other job function given by Management from time to time