A
Support Technician -Autocount l 1 year exp l Seri Austin, JB
RM 3,000 - RM 3,499 / Per Mon
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* Attends to Whatsapp, calls, and emails from clients * Provide application support for resolution of problems, incidents, issues, requests, and queries raised by clients * Ticket creation and documentation of the incident resolution * Liaise with other support teams, sales teams, or developer teams as required to resolve requests/issues in a timely manner * Create user guide decks for end users * Printed Format Designing
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