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Finance
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Job Description:
The myProcurement Lead role is responsible for delivering a strong user and supplier experience by managing and resolving complex procurement queries including identifying areas of improvement in the process. The main purpose of the role is to provide quality support to business end users and suppliers and ensure the compliant procurement process is adhered to.
Some of your responsibilities include:-
Acting as the 2nd line to identify, resolve and develop solutions to the most complex queries and systemic Operational problems which cannot be resolved by the Level 1 helpdesk team.
Proactively deepening collaboration with the Level 1 helpdesk teams and the myProcurement Digital Experience team.
Playing a key role in identifying areas of improvement across S2P processes and collaborating with various Operational Excellence teams e.g. myProcurement Digital Experience, S2C Excellence team and P2P Operational Excellence team to improve GBS Procurement’s ability to execute within Procurement systems and operations
Analyze data and conduct root cause analysis in cases of ambiguous and challenging issues and identify opportunities to improve S2P processes with the goal of reducing the need for future support.
Supporting the myProcurement Manager in reporting, data analysis, and insights along with initiating actions to drive better performance, reducing the number of recurring tickets and improving overall user and supplier experience.
Supporting the myProcurement Manager in escalation handling and working with cross function teams for the highest priority issues/highest sensitivity cases.
Contributing to the implementation of the Excellence & Experience and myProcurement organization’s strategy by delivering on the priorities of the organization.
Supporting the myProcurement Manager in work optimization within the Team, delivering against the targets set in the Performance Management framework.
Experience and Qualification -
Relevant educational background or equivalent experience
6-8 years of experience in Procurement Operations or equivalent
Expert in source to contract and procure-to-pay systems and processes, preferably with 2-3 years with Ariba experience
Experience in developing training content
Led and implemented continuous improvement initiatives, experienced in project work
A deep understanding of the Procurement Organization
Excellent communication and interpersonal skills
Experience leading and implementing strategic solutions within cross functional teams
Able to handle high volume and wide variety of activities
Strong conflict resolution skills
Demonstrated ability to work cross organizationally to resolve complex issues
Experience working cross culturally in an international environment
Resilient and experienced in working in multi-faceted environment
Uses influence and communication skills to enable planning and decision making
At bp, we provide the following environment and benefits to you:
A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued
Possibility to join our social communities and networks
Learning opportunities and other development opportunities to craft your career path
Life and health insurance, medical care package
And many other benefits.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment.
Travel Requirement
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please .
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
