Senior Client Relationship Specialist- Sales
RM 6,000 - RM 8,000 / Per Mon
Original
Simplified
- Generating leads/ referrals for the company by networking, establishing and maintaining good.
- relationships with clients/ partners/ associates/ certification bodies, participating in events/ exhibitions, conducting seminars/ talks, cold calls, and/ or any other methods deemed suitable by the management and/ or superior.
- Carry out research and data collection to understand industries, products, services, markets and clients.
- Manage client's enquiries on company's products/ services.
- Carry out sales presentation, provide recommendations and/ or solutions to ensure clients are well informed to make the necessary decisions.
- Prepare sales materials where necessary.
- Prepare proposals/ quotations/ tenders to clients and follow up to closing of sales.
- Maintain clients’ satisfaction and handle clients’ complaint to ensure clients retention.
- Speak fluent English
- 5 to 10 years of sales experience
- Exceptional ability to articulate value propositions and build strong client relationships.
- Demonstrated ability to overcome client objections and challenges.
- Strong work ethic and persistence in competitive or high-pressure environments.
- Needs to be presentable.
- Candidates must possess at least Degree.
- 5- 10 years experience in Sales.
- Provide relevant and accurate information to internal team (example consultancy/ training information to consultants/ trainers) and to external team (example product/ job information to outsourced consultants trainer and partners).
- Propose new strategy/ products/ services/ solutions/ ideas aligned with company’s direction and targets to ensure company growth.
- Carry out any other work tasks assigned by the management and/ or superior which includes works located in Selangor, Kuala Lumpur and outstations.
- Abide with company’s policies and code of ethics.
- Accountable for achievement of Key Results Area (KRA) and Key Performance Indicators (KPI) set by the company.
- Reports: Prepare and submit relevant reports as defined in SOP.
- Annual and Sick leaves provided.
- EPF/SOCSO/PCB.
- Training provided.
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