Indoor Sales Specialist
RM 3,000 - RM 4,000 / Per Mon
Original
Simplified
- To assist Outdoor-sales in provide excellent customer service and to build good rapport with customer to satisfy each customer's need
- To attend on incoming call and customer enquiries
- To check the validation of the quotation before issue the invoice and delivery order
- Indoor-sales has to refer to respective Outdoor-sales for quoting price to customer. They do not have authority on this
- Customer's place order process would be taken via fax, email, messenger, walk-in-customer, call-in, Outdoor-sales, or others communication channel. Indoor must check every hour and respond within an hour, and must answer incoming call and return missed call immediately
- To prepare submission to customer by following date-line given by customer or company
- Cooperate with others section of department to ensure the operation process running smoothly
- To backup indoor during their absent (off day, EL, AL, MC & training)
- To complete any ad-hoc job assign by superior/senior from time to time
- All Company data and information are highly confidential. Nobody are allow to carry out from the Company premise without prior approval from the management
- If any account is under suspicious, indoor -sales would need to seek approval from outdoor-sales or management
- All dateline given by management or superior must be met
- Maintain proper filling of documents
- Undertake other special assignments, ad-hoc job / project as and when required by the Management / superior from time to time
- Undertake other special assignments, ad-hoc job / project as and when required by the superior from time to time
- Candidate must possess at least a SPM, Diploma/ Bachelor's Degree in Business Studies / Administrative or relevant qualification
- Minimum 1 years of working experience in relevant field or fresh graduate Knowledge in SQL system
- Knowledge of Microsoft Office application (particularly Excel, Word)
- Knowledge of Customer Service Development, required to provide customers with information and assistance on facilities and services
- Independent in team work to accomplish routine task
- Good communication skill and capable in bilinguals would be preferable
- Well control in personal emotion - good EQ is required in communication, especially in harsh hours
- Being cooperative is very important in the role
- Able to work independently under minimal supervision
- A team player with positive attitude, initiative in nature, and diligent in carrying out tasks
- Annual Leave, Sick Leave, Compensation Leave, Maternity/ Paternity Leave, Hospitalisation Leave Provided.
- Commission will provided subject to achieve the target
- Company oversea trip will provided subject to achieve the target
- EPF / SOSCO / EIS / Insurance Provided
- 5 Working Day
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