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- Develop and implement comprehensive operational plans and procedures to ensure the smooth and efficient operation of the hostel.
- Manage the day-to-day operations team of the hostel, including building maintenance operations, housekeeping, maintenance, and security.
- Monitor resident satisfaction levels and implement strategies to enhance the resident experience, ensuring high levels of harmony among residents in the hostel as well as maintaining cleanliness.
- Recruit, train, and supervise hostel staff, providing guidance, support, and performance feedback as needed.
- Coordinate with external vendors and service providers to procure necessary supplies and services and negotiate favorable contracts.
- Ensure compliance with all regulatory requirements and safety standards related to hostel operations.
- Conduct regular inspections and audits of hostel facilities to identify maintenance needs, safety hazards, and opportunities for improvement.
- Develop and maintain relationships with local businesses, attractions, and community organizations to enhance the hostel's reputation and attract guests.
- Required to travel to any dormitories within the Inter Great Group of Companies when assigned tasks
The Dormitory Manager is responsible for overseeing the daily operations and management of the dormitory to ensure a safe, clean, and comfortable living environment for residents. This role includes supervising staff, maintaining facilities, and addressing resident needs and concerns.
- Bachelor’s degree in engineering, Facilities Management, or related field.
- Proficiency in both Mandarin and English for communication with overseas stakeholders
- Proven experience in building operations management or facility management.
- Excellent leadership and communication skills.
- Familiarity with relevant regulations and codes.
- Strong problem-solving and decision-making abilities.
- Optical
- Dental
- 13-month salary
- Insurance
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