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Inside Sales Executive

RM 3,000 - RM 4,000 / month


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Job Responsibilities:

  • Develop good relationship with customers to understand their needs and requirement through email and phone calls
  • Work out costings for new enquiries/ tender/ e-bidding/new projects and maintain the records for future reference
  • Arrange samples and documentations for customer evaluation on new product developments
  • Provide customers forecast requirement to purchaser for pricing updates, stock planning, stock allocation, lead time management
  • Liaise with cross-functional teams to handle customer complaints, to follow up on investigation reports and to coordinate for approval to close all complaints within timeline
  • Develop best practices in client interaction, sales and after sales support for each customer on existing business and new projects for market expansion
  • Updates pipeline projects for report submission to principals and suppliers
  • Follow up closely on all quotation for order confirmation and to share price movements and other supply situation to customers when necessary
  • Connecting customers with overseas manufacturers on market requirement, regulatory issues, product registration and documentation support
  • Liaise with legal team to close the gap on sales contracts, compliance agreement and confidential documents
  • Support customers enquiries on Halal documentation, questionnaire, MSDS, Stability data, regulatory updates
  • Work closely with commercial team and supply chain to meet customers’ expectations

Requirements:

  • Candidate must possess a Diploma/ Bachelor's Degree in Chemistry, Food Science or any other Science related field.
  • At least 3 year(s) of working experience in the related field is required for this position
  • Required language(s): EN, BM, CN. Well verse in other languages is an added advantage
  • Ability to adapt and perform well in a highly dynamic and rapidly changing environment
  • Effective communication and interpersonal skills
  • Conversant in Microsoft software

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Performance bonus

Ability to commute/relocate:

  • Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)