Inside Sales Executive
RM 3,000 - RM 4,000 / month
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Job Responsibilities:
- Develop good relationship with customers to understand their needs and requirement through email and phone calls
- Work out costings for new enquiries/ tender/ e-bidding/new projects and maintain the records for future reference
- Arrange samples and documentations for customer evaluation on new product developments
- Provide customers forecast requirement to purchaser for pricing updates, stock planning, stock allocation, lead time management
- Liaise with cross-functional teams to handle customer complaints, to follow up on investigation reports and to coordinate for approval to close all complaints within timeline
- Develop best practices in client interaction, sales and after sales support for each customer on existing business and new projects for market expansion
- Updates pipeline projects for report submission to principals and suppliers
- Follow up closely on all quotation for order confirmation and to share price movements and other supply situation to customers when necessary
- Connecting customers with overseas manufacturers on market requirement, regulatory issues, product registration and documentation support
- Liaise with legal team to close the gap on sales contracts, compliance agreement and confidential documents
- Support customers enquiries on Halal documentation, questionnaire, MSDS, Stability data, regulatory updates
- Work closely with commercial team and supply chain to meet customers’ expectations
Requirements:
- Candidate must possess a Diploma/ Bachelor's Degree in Chemistry, Food Science or any other Science related field.
- At least 3 year(s) of working experience in the related field is required for this position
- Required language(s): EN, BM, CN. Well verse in other languages is an added advantage
- Ability to adapt and perform well in a highly dynamic and rapidly changing environment
- Effective communication and interpersonal skills
- Conversant in Microsoft software
Job Type: Full-time
Pay: RM3,000.00 - RM4,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
Ability to commute/relocate:
- Shah Alam: Reliably commute or planning to relocate before starting work (Preferred)
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