Branch Manager (Bintulu)

Responsibilities: • Leadership: Provide leadership and direction to branch staff, motivate them to achieve revenue targets, customer service goals, and operational objectives. • Sales and Business Development: Develop strategies to increase branch revenue and profitability. Monitor and assess market trends, competitor activities, and customer feedback to guide business planning. • Networking: Build and maintain relationships with local customers and suppliers to promote the branch and enhance its reputation. • Staff Management: Recruiting, hiring, training, and managing branch staff. This includes conducting performance evaluations and providing feedback to ensure the team operates effectively. • Financial Management: Monitor and manage the branch's financial performance, including budgeting, expense control, and revenue generation to maximise profitability. • Problem Solving: Address any issues or challenges that arise within the branch, whether staff related, customer service, operations, or other areas. • Compliance: Ensure compliance with company policies, procedures, and safety standards. • Reporting: Provide regular reports as per management’s policies on branch operational performance and sales activities and forecasts. Requirements: • Minimum Diploma and 5 years of experience in a similar role, preferably with technical knowledge of heavy equipment and/or in the agricultural machinery industry. • Proficient in both written and spoken English and Bahasa Malaysia. Mandarin and local Sarawakian dialects will be an added advantage. • Frequent travelling within Sarawak is required. • Strong leadership and management skills with the ability to inspire and motivate. • Excellent communication, negotiation, and interpersonal skills. • Proficiency in MS Office applications and other relevant software.