Service Advisor (Panglima_TPG)
RM 2,000 - RM 2,499 / Per Mon
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JOB DESCRIPTIONS - Greeting customers, scheduling service appointments and receiving vehicle information. - Achieve enhanced customer satisfaction through careful listening to customer's request, obtaining approval for additional jobs and provide detail explanation of repair orders. - Estimates cost and completion time/settles customer accounts. - Ensure vehicles are ready within promised time. - Carry out optimum quality check on all vehicles before delivery back to customer. - Responsible for the effective participation on special service campaigns, fix-it-right program, follow-up, parts back orders and regular update on major jobs. - Carry yourself with tidy grooming & professional appearance. - Perform any additional ad hoc tasks that assign by management/superior. REQUIREMENTS - A minimum qualification of SKM ll or Diploma in Engineering or equivalent. - Fresh graduates are encouraged to apply. - Salary will be commensurate with working experience/qualification. - Strong communication skills and have professional personal appearance. - Team player with initiative and positive attitude toward learning. - Possess own transportation and own valid āDā driving license. - Good command in written & spoken of English and Bahasa Malaysia. - Able to commute daily to workplace at Telok Panglima Garang.
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