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GUEST SERVICE ASSISTANT

  • Full Time, onsite
  • Berjaya Tioman Resort (One Network Hotel Management Sdn Bhd
  • Kuala Rompin, Malaysia
RM 1,500 - RM 1,999 / Per Mon

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1. To handle registration and room assignments, accommodating special request wherever possible. Assist in pre-registration and blocking of reservations when necessary. 2. Handles guest information and follow through when necessary. 3. Handles issuance of safe deposit boxes in accordance with Standard Operating Procedures. 4. Have good knowledge of ; - Hotel rates, package, discounts and apply when necessary. - Operating procedures if Fidelio System. - Various types of rooms available, the respective floors and room layout. - Hotel facilities and resort facilities. - Reservation department and its procedure.