Operations Manager

Position Overview: We are seeking a highly skilled and experienced Operations Manager to oversee all aspects of our restaurant’s daily operations. The ideal candidate will ensure the smooth running of the restaurant, uphold high standards of food quality, customer service, and safety, and manage and inspire our team to deliver an exceptional dining experience. Key Responsibilities: 1. Operations Management: • Oversee the day-to-day operations of the restaurant, ensuring efficiency and effectiveness in all areas. • Manage restaurant scheduling, inventory, and supply chain processes to maintain optimum stock levels and minimize waste. • Ensure compliance with health, safety, and sanitation regulations to create a safe and welcoming environment. 2. Team Leadership: • Recruit, train, and manage restaurant staff, fostering a positive and collaborative work environment. • Set clear performance expectations, provide feedback, and conduct regular performance reviews to develop and retain talent. • Address staffing needs and handle employee issues professionally to maintain team morale and productivity. 3. Customer Service Excellence: • Uphold high standards of customer service, addressing customer concerns promptly and professionally. Preferred Skills: • Experience with restaurant management software. • Strong communication and passionate about the restaurant industry and committed to delivering an exceptional guest experience to apply. Able to communicate in English and Urdu (basic) for taking catering orders from foreign clients