Service Crew

Summary of Key Responsibilities:

Responsibilities and job functions include but are not limited to the following:

• Be a host and welcome every customer by greeting and assisting customers to access to the menu. Arrange seating for large group or special request from customer as and when needed.
• Making food, beverage and dessert recommendations to customers by explaining the unique selling point (USP) of each product, takes their order and ensure satisfaction.
• Be attentive to customer queries and comments, address the feedback and show improvement.
• Be knowledgeable on our products including taste profile, cooking method etc, able to demonstrate enthusiasm on the new additions to the menu.
• Be alert with the cleanliness and tidiness of café, assist in clearing the table and ensure cutleries, tray, serve-ware and glasses are clean and meet expectation.
• Comply to every hygiene & grooming practice in accordance to our Standard Operation Procedures (SOPs).
• Maintaining a positive and professional behaviour at all time.
• Maintain regular and consistent attendance and punctuality. Executes and organizes opening and closing duties as scheduled and assigned.
• Performs administrative tasks as and when required.

Qualification Requirements

• Malaysian citizen / local candidates only.
• Talents must possess a minimum SPM qualification.
• Required language(s): English, Bahasa Malaysia
• Working experience: Preferable F&B experience however candidates with no experience or fresh graduates are welcome to apply. Training will be provided.
• Working Hours:
• Part Timer: Minimum 6 hours per shift and able to commit on weekends, public holidays, and rotational shift。
• Full Timer: 8 hours per day and able to commit 6 days, on weekends, public holidays, and rotational shifts
• Excellent customer service attitude and communication skills, highly adaptable to changes and challenges. Customer oriented.

Benefits

• Attractive Salary and Service Point
• Annual Bonuses & Salary Increment
• Overtime, Allowances & Incentives
• Uniforms are provided.
• Meal Allowance, Annual Leave, Medical Leave etc as stated in C&P package

Salary Packages

• Full Timer: salary negotiation is only applicable for candidates with longer working experience in the F&B industry.
• Part Timer: RM10.00 per hour

Job Types: Full-time, Part-time

Pay: RM2,000.00 - RM2,300.00 per month

Expected hours: No less than 45 per week

Benefits:

• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Holidays
• Rotational shift
• Weekend jobs

Supplemental Pay:

• Overtime pay
• Performance bonus
• Tips
• Yearly bonus

Expected Start Date: 12/23/2024