IT Executive (Project Management)
RM 5,000 - RM 7,000 / month
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Selected candidate will be responsible for implementing and maintaining innovative, cost effective, customer-centric digital technology solutions for service & support.
Responsibilities:
- Responsible for implementing and maintaining innovative, cost effective, customer-centric digital technology solutions for service & support.
- Contribute innovation and digital transformation in the services and support business function in operating companies (OpCo’s) and in the regional Support Centres using data and analytics to support recommendations.
- Define project requirements by identifying project milestones, phases and elements; forming a project team; and establishing project goals/targets that are aligned to the business strategy.
- Lead project discussion and evaluation on feasibility and return of investment (ROI).
- Engage and inspire the organization to improve productivity.
- Improve customer service experience, create engaged customers, and facilitate organic growth.
- Actively participate and drive the implementation of approved system & process changes.
- Monitor project progress by tracking schedules, costs, resolving problems, publishing progress reports, and recommending remedial actions.
Requirements:
- 3-5 years’ experience in managing and deploying Information Technology (IT) projects.
- Bachelor of Arts/Science or Diploma in computer science, information systems, business/economics, Frontline Management, or equivalent.
- Highly developed problem-solving skills with a data-driven mindset.
- Detail-oriented, analytical and inquisitive.
- Exceptionally effective negotiation and influencing capability: diplomacy skills & innovative spirit.
- Credibility with business leaders and the ability to gain buy-in at all levels.
Job Type: Permanent
Pay: RM5,000.00 - RM7,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Maternity leave
- Parental leave
- Professional development
- Vision insurance
Schedule:
- Monday to Friday
Supplemental Pay:
- 13th month salary
Application Question(s):
- Able to start immediately? If no, please share your notice period. (Ex: 1 month notice)
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Process improvement: 2 years (Preferred)
- Project management: 3 years (Preferred)