Clinic Assistant (Outpatient Department)

POSITION AVAILABLE IMMEDIATELY ~

The Clinical Assistant will assume the following roles and responsibilities:

• Greets patient in friendly and polite manner.
• Ensures patient’s Medical Record and relevant document is available prior to commencement of clinic.
• Assists consultants in procedures – invasive and non invasive and maintains privacy at all times.
• Directs patient to respective diagnostic department for investigation and treatment (e.g. to clinic, X-ray department, treatment room, physiotherapy etc.)
• Ensures follow-up appointments are issued, explained and keyed in HIS accordingly.
• Facilitates patient on admission to ward.
• Answers telephone calls and directs calls to consultant when necessary.
• Maintains clinic and procedure room cleanliness and tidiness upon utilizing.
• Ensures items used (e.g. consumables, procedures) are charged accordingly.
• Ensures adequate supplies (e.g. consumables, equipment etc.) prior to commencement of clinic.
• Maintains patient confidentiality at all times.
• Maintains systematic filling and ensures safe dispatch of Patient Records to Medical Record Department.
• All Clinical Assistants in the clinic shall be made aware and shall follow the formal relationships, lines of communication and authority as depicted on the organizational chart.
• For specialised Nursing areas, specific Job Duties & Responsibilities are detailed in the preceptorship book, and the employee’s initial on the job training (OJT).
• At all times, to maintain strict confidentiality of any information you may become aware of during the course of your duties.
• Enhance professional growth and development through reading of relevant literature, as well as attendance to relevant training programmes (internal & external).
• Perform other tasks / duties as assigned.

Job Types: Full-time, Permanent

Pay: RM1,680.00 - RM2,500.00 per month

Benefits:

• Additional leave
• Cell phone reimbursement
• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Early shift
• Evening shift

Supplemental Pay:

• Attendance bonus
• Overtime pay
• Performance bonus
• Yearly bonus

Education:

• STM/STPM (Preferred)

Experience:

• Clinical Assistant: 1 year (Preferred)