IT Business Analyst – Flexible Customer Payments (Junior)
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WHAT'S THE ROLE?
Are you passionate about creating seamless, innovative payment experiences in the digital world?
As a Junior IT Business Analyst for our Flexible Payments Program you will play a significant role in shaping the future payment solutions for our customers. This role is suitable for candidates who are curious and interested in acquiring technical knowledge in S/4HANA, S/4HANA Cloud environment. Furthermore, the ideal candidate would be keen on understanding the payment trends and contribute to the diverse initiatives that enhance customer payment experience, efficiency and operability in an integrated architecture SAP technology (i.e. SAP Digital Payments).
WHO IS HILTI?
Join Hilti – A Great Place to Work 2024 & ranked as Asia’s 4th Best Workplaces.
At Hilti, innovation drives everything we do. We’re committed to improving productivity, safety, and sustainability in the global construction industry and beyond. Our strong customer relationships help us create solutions that truly build a better future. With over 120 locations worldwide, we take pride in fostering a deep sense of belonging that extends into our lives and homes .
At Hilti Asia IT Services, we’re at the forefront of digital transformation in construction, aligned with our mission of Making Construction Better . As the IT backbone of Hilti, we empower over 34,000 employees across 120+ countries, delivering cutting-edge solutions to enhance productivity globally.
Based in Malaysia, we collaborate with global teams, utilizing the latest technologies in software development, analytics, IT infrastructure, and design engineering to drive transformative initiatives.
Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation . We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority.
Come be a part of our journey and make a lasting impact!
WHAT DOES THE ROLE INVOLVE?
As a Junior IT Business Analyst for Flexible Payments you will drive requirements gathering by engaging with stakeholders, including business users, product owners, and technical teams, to identify, document, and validate requirements. You will work closely with senior business analysts on delivering improvements, enhancements and scalable solutions. In your role you will be instrumental in successfully shipping our product increments to our markets by actively participating in all stages of our product release process. You will contribute to ensuring the stability, reliability and performance of our product post-implementation by troubleshooting and work with technical teams to resolve issues in a timely manner. By maintaining clear documentation and tracking of issues, you will drive proactive measures and improvements to prevent future disruptions.
In this role you will be part of a highly motivated and professional team owning the initiative to drive customer payment experience based on scalable, secure and compliant set-up and thereby contributing directly to Hilti’s Lead 2030 strategy
We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.
The Flexible Payments team is located in Buchs, Switzerland and we are seeking to expand to an additional IT strategic location - Kuala Lumpur, Malaysia. We are closely working with IT colleagues from all strategic IT locations, as well as with our business stakeholders around the world. We live diversity and inclusion. We develop and manage our team members based on trust and empowerment. Our values are integrity, courage, teamwork and commitment.
WHAT DO WE OFFER?
At Hilti, we believe in a caring and performance-oriented culture. Our people are our greatest strength, and our Great Place to Work 2024 recognition celebrates our commitment to a culture that values care, performance, and innovation. We offer competitive rewards and comprehensive career development opportunities that ensure your success is our priority. Click on the link to know more Kuala Lumpur | Hilti Careers
WHAT YOU NEED IS:
- Bachelor's Degree and/or Master’s Degree in Information Technology, Computer Science or other relevant education.
- Technical acumen and ability to work independently on tasks.
- Prior experience in business analysis within digital payments or financial technology in an S4/HANA (Private/Public) environment is a plus.
- Understanding of business processes in SD or FICO, in the context of a globally operating enterprise.
- Willingness to learn and develop yourself and your colleagues.
- Excellent communication skills, high commitment, self-responsibility, and customer orientation.
- Willingness to work in an international/virtual/geographically dispersed team.
WHY SHOULD YOU APPLY?
We offer:
- Cutting-edge projects that utilize the latest in AI, cloud computing, and advanced analytics.
- A chance to work with global teams on solutions that are shaping the future of construction.
- Continuous learning and development opportunities to grow your skills in the rapidly evolving tech landscape.
If you’re passionate about technology and ready to make an impact in an industry that’s critical to shaping the world around us, Hilti Asia IT Services is the place for you!
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