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Attention Gamers!! Technical Customer Support Position Available (Jpanese Skills is required)

RM 7,000 - RM 7,000 / month

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- Provide and respond quickly and accurately to all inquiries, concerns, and requests regarding products, warranty support, and services.
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- Interact with customers to thoroughly listen to questions and requests regarding products, warranties, and services, and respond appropriately.

- Collect customer information and evaluate and analyze symptoms to quickly identify the cause of problems.

- Expertly diagnose and resolve hardware and software technical issues.
- Recommend optimal alternatives to maintain business relationships with customers and clients.

- Prioritize mobile, software, and peripheral device cases, and provide extensive support for system and networking cases.

Job Type: Full-time

Pay: From RM7,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Fixed shift

Supplemental Pay:

  • Performance bonus

Language:

  • Japanese (Preferred)